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Privacy Policy

Last updated: December 1, 2025

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1.Introduction

Cozy Inc. ("Cozy", "we", or "our"), the operator of Simple-OCR (the "Service"), respects your privacy and is committed to protecting your personal information. This privacy policy explains how we collect and use information when you use the Service.

2.Information We Collect

2.1 Account Information

  • Email address
  • Username (optional)

2.2 Usage Information

  • Metadata for uploaded files (file name, size, format, etc.)
  • Aggregated statistics of OCR results
  • Operational metrics such as usage frequency and processing time
  • IP address, browser information, and device information

2.3 Payment Information

Credit card details are never stored on our servers. Payments are securely processed through third-party providers such as Stripe.

3.How We Use Information

  • Delivering and improving the Service
  • Providing customer support
  • Preventing abuse and maintaining security
  • Sending important notices about the Service
  • Performing analytics to enhance quality
  • Complying with legal obligations

4.Handling of Uploaded Files

  • Uploaded files are used solely for OCR processing.
  • Files are never used to train AI models.
  • Files are retained for up to 30 days and then securely deleted.
  • Temporary data and caches generated during processing are removed automatically afterward.

5.Sharing and Disclosure

We do not share your personal information with third parties except in the following situations:

  • When we have your consent
  • When required to comply with legal obligations
  • When necessary to protect our rights, property, or safety
  • When working with trusted service providers (e.g., hosting, payment processing) to deliver the Service

6.Data Security

We apply industry-standard security measures. For details, please review our Security Policy.

7.Your Rights

You have the following rights regarding your personal data:

  • Accessing and correcting personal information
  • Requesting deletion (the "right to be forgotten")
  • Data portability
  • Restricting or objecting to processing

To exercise these rights, contact us at privacy@be-cozy.io.

8.Cookies and Tracking

We use cookies to improve functionality and enhance the user experience. You can control cookie settings in your browser.

9.Children's Privacy

The Service is not directed to individuals under 18 years of age, and we do not knowingly collect personal information from minors.

10.International Data Transfers

Your information is stored in data centers located in Japan. Some service providers may operate overseas, and we implement appropriate safeguards when data is transferred.

11.Policy Updates

We may update this privacy policy from time to time. Significant changes will be communicated via in-product notices or email.

12.Contact

If you have questions about this privacy policy, please reach out to us using the details below.

Simple-OCR Privacy Team

Address
2F Kuwano Building, 6-23-4 Jingumae, Shibuya-ku, Tokyo