Data Policy

1.1 Uploaded Image Data

We collect the following data to run OCR processing.

• Image files (JPEG / PNG / PDF, etc.)
• Metadata such as file name, size, and format

We analyze image contents only to perform OCR. We never reuse them for training or secondary purposes.

1.2 Usage Logs and Access Information

To improve the service and maintain security, we collect the following.

• IP address, user agent, and browser details
• Access timestamps, API call counts, processing times
• Error reports and suspicious access detection logs

1.3 Account and Billing Information

• Account information such as email address
• Minimal billing data supplied by Stripe (customer ID, subscription status, etc.)

We do not store payment card details on our servers.

2.1 Performing OCR

We convert uploaded images into text as requested.

2.2 Improving Service Quality

We analyze aggregated operational metrics to improve speed, reliability, and features. We do not analyze or store image contents for this purpose.

2.3 Preventing Abuse and Securing the Service

• Detecting abnormal access patterns
• Responding to policy violations or API misuse

2.4 Billing and Support

• Managing subscriptions and invoicing via Stripe
• Responding to customer inquiries

3.1 Image Data

• Automatically deleted 30 days after upload
• Never stored for model training or secondary reuse
• We do not provide a feature for users to persist uploads

3.2 Usage Logs

Retained for 30–90 days to assist with security and system improvements.

3.3 Billing and Account Data

• Stored and managed within Stripe
• We retain only the minimum information needed to manage your subscription

4.1 Data Sent to OpenAI

• Image data or its Base64 representation
• Minimal text required to complete the OCR request

4.2 OpenAI Data Protection (Official)

OpenAI guarantees the following for data sent via the API.

• API data is not used for model training
• Data is automatically deleted after a defined period
• Data is safeguarded under the API agreement

OpenAI Data Controls
https://platform.openai.com/docs/guides/your-data

4.3 Sharing with Other Third Parties

We do not disclose user data to third parties except in the following circumstances.

• When legally compelled to disclose
• Providing the minimum necessary information to payment processors such as Stripe
• Limited access by infrastructure providers (e.g., AWS) for maintenance